| FREQUENTLY ASKED QUESTIONS |
| How It works | |
| How the Process Works | |
HOW THE PROCESS WORKS FOR DIAMOND RINGS I Do Now I Don't believes that in order to get the best possible price for you ring, it should be done as an auction. For sellers: Post your ring with pictures and details about the ring. (I.e. ring size, carat, cut, clarity and color). Once, the auction ends, the highest bidder buys the item. The buyer sends the money to us and you (the sender) send the ring to us. Once the ring is received, the in-house jeweler of I Do Now I Don't will appraise the ring to make sure it is authentic. Once authenticated, we will send the ring to the buyer and a check to you. This process is safe and easy. For Buyers: Browse or search what you are looking for. Once you find the style and price you are looking for, place a bid on the ring. Make sure you keep track of the bidding, as others will be bidding against you. The highest bidder wins the auction and buys the ring. After the auction is over, you send us the money through paypal and the seller sends the ring to us. Seller: Please send the ring to: I Do...Now I Don't 400 E. 56th StreetSuite 15KNew York, N.Y. 10022 Paypal- www.paypal.com Our payment e-mail address is: payments@idonowidont.com When we receive the ring, our jeweler appraises the ring and will guarantee its authenticity. Once authenticated, we will send you the ring. If we find that the ring was not authentic, we will send the payment back to you and the ring back to the seller. It’s as easy as that. Everything is authenticated or your money back. FOR ALL OTHER JEWELRY: Sellers: Post your jewelry with pictures. Once the auction is won, the highest bidder wins the jewelry. Please send the jewelry directly to the buyer. You will receive the payment through, I Do...Now I Don't via paypal or check, whichever you choose. Buyers: Once you win the auction, The payment must be sent through: **Please note that a small percentage of the sale of the jewelry will be taken as our fee.**Paypal- www.paypal.com Our payment e-mail address is: payments@idonowidont.com Our Fee Structure Posting your jewelry is FREE of charge. When the sale is finalized, a fee of 5% of the sale and the paypal/credit card fee will be charged to the seller. Shipping and Handling Fee is $39.95 for all rings which includes insurance. |
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| Registering | |
| (Q) How do I register? | |
| (A) To register click on the "register" link found on both the header and footer navigation sections | |
| (Q) I'm under 16 and can't signup? | |
| (A) In accordance with standard law under 16's cannot participate in auctions as they legal binding contracts | |
| Selling | |
| (Q) How can I list an item? | |
| (A) You must first be a registered member. Once you have registered simply login to your account and click on the "Sell" link. The first thing to do is select a general category for your item, note that you can choose a more specific category further into the listing process. You can then enter in your chosen settings and item description | |
| (Q) How can I keep track of items I'm selling? | |
| (A) You can keep an eye on everything you are selling by visiting your members area and selecting the "selling" page. |
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| (Q) Can I use HTML when listing an item? | |
| (A) Yes you can, however we recomend you use basic tags as complex HTML descriptions may not display correctly. | |
| How to Bid | |
| (Q) How can I place a bid? | |
| (A) To place a bid on an item you must first login to your account. Once logged in a bidding box will be displayed at bottom of all auction pages. You can use this box to place you chosen bid | |
| (Q) How can I keep track of items I'm bidding on? | |
| (A) You can keep an eye on everything you are bidding on by visiting your members area and selecting the "bidding" page. | |
| (Q) How do I know if I am outbid on an item? | |
| (A) Our auction system will automatically notify you via email if you are outbid. |

